Data Privacy Practices
How we protect and handle your sensitive family information with AES-256 encryption, HIPAA-aligned practices, and zero-knowledge architecture.
Genograms contain deeply personal information — family relationships, medical histories, emotional patterns, and sometimes trauma histories. GenogramAI treats this data with the highest level of care. Here is exactly how we protect your information.
Our Privacy Commitments
- No data sharing between users — your genograms are visible only to you
- No third-party analytics on your content — we track page visits but never analyze genogram content
- AI processing is stateless — when you use AI text-to-genogram, your prompts are processed and immediately discarded. They are never stored or used for training
- Full deletion on account removal — when you delete your account, all genogram data is permanently removed via cascade delete
- No selling of user data — we will never sell, license, or share your personal or genogram data with third parties
Encryption
Cloud genogram data is encrypted both in transit (TLS 1.3) and at rest (AES-256 encryption). Clinical Mode goes further with zero-knowledge encryption — your data is encrypted locally with a device-bound key that never leaves your machine.
What We Don't Do
- We never read your genograms — your family data remains private
- We don't train AI on your data — AI models are pre-trained; your content is never used for fine-tuning
- We don't share data with advertisers — GenogramAI is subscription-funded, not ad-funded
- We don't retain AI conversation logs — text-to-genogram prompts are processed in real-time and not stored
HIPAA Alignment
While GenogramAI is not a covered entity under HIPAA, our security practices align with HIPAA standards for handling sensitive health information. This includes encrypted storage, access controls, audit logging, and our data deletion practices. For more details, see our HIPAA de-identification policy.
Your Rights
- Access: You can view and export all your data at any time
- Deletion: You can delete individual genograms or your entire account
- Portability: Export your genograms as JSON, PNG, or PDF
- Transparency: This page describes our complete data practices