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Getting Started
Getting Started with GenogramAI
Learn the basics of creating your first genogram in under 5 minutes.
Creating Your First Person
How to add the first person to your genogram canvas.
Using Quick-Add Buttons
Rapidly add parents, partners, and children with directional buttons.
Editing, Deleting, and Fixing Mistakes
Delete people, remove or change connections, fix misplaced children, and undo AI mistakes — with 30-day recovery if you go too far.
AI Features
AI Text-to-Genogram
Describe your family in plain English and let AI create the genogram.
AI Image-to-Genogram
Upload photos of hand-drawn genograms and convert them to digital.
AI Editing Commands
Modify existing genograms using natural language commands.
Importing GEDCOM Files
Import .ged files from Ancestry, FamilySearch, and other family tree software.
People & Symbols
Gender Symbols Explained
Understanding male, female, and other gender representations.
Life Status Indicators
How to mark deceased, pregnancy, miscarriage, and other statuses.
Setting the Index Person
Mark the main subject of your genogram with a double border.
Recording Extra Details on People
Blood types, immigration dates, occupations, and anything else the symbols don't cover.
Marking Death, Loss, and Sensitive Events
How to record death and year of death, cause of death including suicide, pregnancy loss, and abuse — and how to keep sensitive details private.
Relationships
Structural Relationships
Marriage, divorce, parent-child, and other family structure connections.
Emotional Relationships
Draw lines between people showing cutoff, close, conflict, and more.
Creating Connections
How to draw relationship lines between family members.
Half-Siblings, Step-Family, Adoption & Foster
Model blended families: shared parents, step-parents, adopted and foster children.
Creating Twins & Multiples
Add fraternal or identical twins, triplets, and higher-order multiples.
Drawing Relationship Lines, Step by Step
Draw emotional and relationship lines with the click-click-pick flow, fix mistakes, and build triangles.
Visual Features
Cultural Heritage View
Display heritage patterns with 11 pattern types and 10 colors.
Medical Conditions & Substance Abuse
Indicate alcoholism, medical diseases, mental health, and 15 condition categories.
Switching View Modes
Toggle between Cultural, Medical, Religious, and other views.
The Genogram Key (Legend)
Show, hide, move, and customize the key that explains your symbols.
Households: Showing Who Lives Together
Circle the people who share a home using Family Groups.
Heritage Patterns Explained
What the diagonal, vertical, and horizontal heritage fills mean.
Showing & Hiding Labels
Control which text appears under each person: gender, age, orientation, and more.
Arranging and Tidying Your Genogram
Auto-arrange, drag people and the key, recenter the view on your index person, undo layout mistakes, and print at the right size.
Keyboard & Tools
Export & Save
Security & Privacy
Account & Billing
Troubleshooting
AI Generation Not Working
Troubleshoot issues with AI genogram generation.
Export Problems
Fix common export and download issues.
Recovering Lost Genograms
What to do if your genogram seems to have disappeared.
Can't Find the Toolbar or a Button?
Where the toolbar, export button, and key went — and how to get them back.
Frequently Asked Questions
Quick answers to common questions
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