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Getting Started
Getting Started with GenogramAI
Create your first genogram in a few minutes: find your way around the editor, add people, and save your work.
Guided Tour & Video Tutorials
Take the 10-step guided tour on a practice genogram, replay it any time, and watch short how-to videos.
Creating Your First Person
Add a person with the Add Person button, choose their symbol, and fill in their details in the Inspector.
Using the Quick-Add Buttons
Click a person to get a ring of buttons that add parents, partners, siblings and children with the right lines.
Editing, Deleting, and Fixing Mistakes
Delete people and lines, change relationship types, move children to the right parents, undo changes, and recover deleted genograms.
Dashboard & Files
AI Features
The AI Assistant: Edit and Chat
Open the AI Assistant with Ask AI, edit in the Edit tab, ask questions in the Chat tab, and track your credits.
AI Text-to-Genogram
Describe a family in plain language and let the AI draw the genogram.
AI Image-to-Genogram
Turn a photo of a hand-drawn genogram, whiteboard or scan into an editable genogram.
AI Editing Commands
Change an existing genogram by typing what you want.
People & Symbols
Making a Person Bigger (Symbol Size)
Make one person's symbol larger or smaller with the S / M / L buttons.
Gender Symbols Explained
What each person symbol means, how to add it, and how sexual orientation is shown.
Life Status Indicators
The six life statuses: alive, deceased, pregnancy, miscarriage, stillbirth, and abortion.
Setting the Index Person
Mark the main subject of your genogram with the yellow Primary Person outline.
Marking Death, Loss, and Sensitive Events
How to record a death and its year, cause of death including suicide, pregnancy loss, and abuse, and keep sensitive details off the canvas.
Recording Extra Details on People
Where to put blood types, family roles, immigration details, occupations, and anything else the symbols don't cover.
Adding Pets to Your Genogram
Add a pet as a hexagon, record species and breed, connect it to its owner, and show the adoption date.
Relationships
Structural Relationships
Every partner, parent-child, sibling, and pet line type, and how to change one.
Emotional Relationships
The 38 emotional line types (close, fused, conflict, cutoff, abuse) and how to change them.
Creating Connections
Connect two people already on the canvas, or attach a child to a couple.
Drawing Relationship Lines, Step by Step
Draw emotional lines from the ring around a person, fix the disappearing-line problem, and build triangles.
Half-Siblings, Step-Family, Adoption & Foster
Model blended families: one shared parent, step-parents, adopted, foster, and donor children.
Creating Twins & Multiples
Add fraternal or identical twins, triplets, and more, or group existing siblings.
Marriage & Divorce Dates on a Couple
Add marriage and divorce dates, a place, and a note to a couple's line.
Visual Features
Canvas Settings: Background, Dot Grid & Generation Lines
Change the canvas background and turn the dot grid, generation lines and labels, snap to grid and the key on or off.
Auto-Arrange: Tidying Your Genogram
Tidy a jumbled genogram in one step with As is, Tidy or Compact, and undo anytime.
The Genogram Key (Legend)
Show, hide, move and customize the key, and include it in exports.
Showing & Hiding Labels
Choose which text appears under people, change text size, bold, wrap and years above the symbol.
Households: Showing Who Lives Together
Circle the people who share a home with household outlines.
Switching View Modes
Overlay cultural, medical, social, religion, education, location and custom information.
Medical Conditions & Substance Abuse
Record illnesses, mental health, alcohol and drug use with 22 colour-coded categories plus your own.
Cultural Heritage View
Show each person's heritage with fill patterns. There are 9 patterns, and a person can carry several.
Heritage Patterns Explained
What the diagonal, vertical, and horizontal heritage fills mean.
Keyboard & Tools
Adjusting Lines: Raising, Lowering and Bending
Drag a line's grip to raise a couple's line or the children's line, or bend an emotional line.
Notes, Secrets & Text on the Canvas
Add sticky notes (N), secret markers (S) and free text (T), and edit a secret's label and notes.
Keyboard Shortcuts
V, Space, B, L, A, N, S, T, undo, zoom, search, Auto-Arrange, print and the AI Assistant.
Navigating the Canvas
Pan, zoom, search for a person and recenter your genogram.
Selecting and Moving People
Select one or many people, move them, and edit a group in Bulk Edit.
Export & Save
Cloud Storage & Auto-Save
How auto-save works, how to save manually, where your files are kept, and how to keep a copy on your computer.
Exporting Your Genogram as an Image (PNG or SVG)
Download your genogram as a PNG picture (free) or a high-res PNG or SVG (Pro).
Printing & Saving as PDF
Print your genogram, save it as a PDF for free, or export a dedicated PDF in any paper size with Pro.
Saving a Local Copy (JSON Backup)
Download a complete .json copy of your genogram and open it again later from the Dashboard.
Generate Report: A Written Family Report (PDF)
Turn your genogram into a written PDF report with optional AI clinical insights.
Sharing a Link, Publishing & the Community Gallery
Publish a view-only link, embed it on a website, or share a genogram in the Community gallery.
Clinical Plan
Clinical Mode: Keep Client Genograms on Your Device
Save genograms only in your browser, encrypted with a key that never leaves your device.
On This Device and Password-Protected Backups
Back up and restore Clinical-mode files with a password. A lost password cannot be recovered.
Research View: Sources and Proof Levels for Every Fact
Attach sources to dates, places and relationships and see what is proven.
Security & Privacy
Deleting Your Data
Delete a single genogram, empty Trash, or permanently delete your account with the typed confirmation.
How Encryption Works
Cloud saves are encrypted in your browser; Clinical mode adds zero-knowledge, device-only encryption.
Data Privacy Practices
Who can see your genograms, what is sent to AI, what we log, and what deletion removes.
Account & Billing
Creating an Account
Sign up with Google or with email and a password, confirm your email, and answer two quick welcome questions.
Account Settings, Role & Language
Change your name, role and password, pick the app language and date format, and find the Plan, Clinical and Research settings.
Plans and Pricing: Free, Pro, and Clinical
What you get on Free, Pro, and Clinical, what each plan costs, and how to upgrade.
Student Discount: Pro for $29 the First Year
Students with a school email get Pro for $29 for the first year. Educators can apply for free Pro.
Managing or Cancelling Your Subscription
Update your card, switch between Pro and Clinical, or cancel. Your genograms are never deleted.
Troubleshooting
Recovering Lost Genograms
Where a missing genogram usually is: another account, a folder, Trash, On this device, a locked file, or an unsaved backup.
Export Problems
Fix tiny printouts, a missing key, cut-off labels, locked options, and downloads you can't find.
Can't Find the Toolbar or a Button?
Where the File menu, toolbar, AI Assistant, Share, key and zoom controls are, and how to get them back.
AI Generation Not Working
Fix credits used up, locked AI buttons, timeouts, a missing sidebar, and wrong results.
Frequently Asked Questions
Quick answers to common questions
Still Need Help?
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